Returns & Refunds
Joyalukkas does not accept cashbacks, refunds or returns on any kind of online gift
Joyalukkas is unable to replace Gift card(s) if lost or stolen. Misuse of the lost/stolen
Gift cards will be the responsibility of the card owner. Joyalukkas will not entertain
any claims in this respect.
Re-issue of faulty or damaged Gift Cards is not possible unless the Gift Cards are
proven to be faulty or damaged as a result of the production process or otherwise
due to the fault of Joyalukkas jewellery LLC. Lost or stolen JAJ Gift Cards cannot
be replaced without the original proof of purchase.
Refund of merchandise purchased with the gift card will be according to the Joyalukkas
sales & refund policy in the retail outlets of the respective countries.
Joyalukkas does not accept cashback, refunds or returns.