Usage Terms & Conditions

This website is owned and operated by Joyalukkas Jwellery LLC, Dubai (hereinafter Joyalukkas LLC' or ‘Joyalukkas’ or 'we' or 'us') . Joyalukkas Jewellery LLC, a subsidiary of Joyalukkas Holding in British Virgin Islands,Tortola, duly licensed in the United Arab Emirates and having an address at P.O BOX 12928, Dubai, United Arab Emirates. You ("You" means the person using this website) are deemed to have accepted the Terms and Conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions JAJl the time you access this website.

Any use of this website or its contents, including copying or storing it in whole or part, including copyright is prohibited without the permission of Joyalukkas group.

If you have any queries, comments or complaints on or about our website, please email us at giftcard@joyalukkas.com or call us on our all day helpdesk +9714 2067775 (9:00 am to 6:00 pm UAE time- GMT + 04.00 hrs).

Pricing and Payment

Prices throughout the website are quoted in the listed country currencies and payment can only be accepted in uae dirhams & US$.

Your payment card will be debited for your order on the day we send you the formal order confirmation.

All products and information displayed on www.joyalukkasgifts.com constitute an invitation to offer. Your order for purchase constitutes your offer, which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full.

No act or omission of Joyalukkas Gift Card prior to the actual confirmation dispatch of the vouchers ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.

Delivery notification may vary up to the selection of delivery displayed in the website.

Your Obligations

  • You have to provide true, accurate, current and complete information about yourself as prompted by Joyalukkas’s Gift Card registration form.
  • To maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Joyalukkas has a reasonable ground to suspect that such information is untrue, inaccurate, and not current or not in accordance with this User Agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website.
  • You will provide authentic and true information in all instances where such information is requested of you. Joyalukkas reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), JAJ has the right in its sole discretion to reject the registration and debar you from using the Services of www.joyalukkas.com and or other affiliated websites without prior intimation whatsoever.
  • That before placing an order you shall check the gift card description carefully. By placing an order for a product you agree to be bound by the conditions of sale and invitation of offer included in the item's description.

Restrictions

Joyalukkas reserves the right, at our sole discretion, to limit the quantity / value of the items purchased by you and such restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. JAJ reserves the right, at our sole discretion, to prohibit sales to any one as it may deem fit.

Site Security

You are prohibited from violating or attempting to violate the security of this Website, including, without limitation,

  • Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
  • Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the site, overloading, and “flooding”, “spamming”, “mail bombing” or “crashing”.
  • Sending unsolicited email, including promotions and/or advertising of products or services.
  • Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting Violations of system or network security may result in civil or criminal liability. Joyalukkas will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g., Microsoft Explorer, Google Chrome, Mozilla Firefox, Safari).

Cancellation by Joyalukkas

There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional information or verification/s before accepting any order. We will inform you if the entire order or any portion of your order is canceled or if additional information is required to accept your order.

Privacy Policy

We understand that privacy is important to you, and we promise to look after your personal information. We will not sell any information about you to any other party.

What information do we collect from you?

We will only have information about you if you willingly provide it. The information you provide is referred to as personal information. Please make sure you update your personal information if any of your details change.

In order to do any of the following, you will need to provide us with certain details:

  • Place an order
  • Sign up for e-newsletters
  • Enter competitions
  • Give feedback to us

The details you provide may include your name, email address, delivery address, telephone number

How will we use it?

We will use this information to fulfill any order and to communicate with you when necessary.

We may also use your personal information to contact you about news and offers that we think may interest you, or to tell you if we change anything important about how the website works, or the terms of use of the website.

If you decide at any point that you no longer wish to receive messages of this nature, please contact us and send an email to let us know. Alternatively, click to unsubscribe at the bottom of any of the emails you receive.

Will we share your personal information with anyone else?

We will never release your personal details to any outside company for mailing or marketing purposes.

Payments on the website are processed by a third party, which adheres to the privacy policy that is set out here. We have a non-disclosure agreement with this third party, and they are certified by all the major card issuers to hold details securely.

How long will we keep your information?

We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us. Except where needed to respond to a query from you or fulfill an order, we will delete your personal information on request by you.

Fraudulent Transactions

Joyalukkas reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the site fraudulently.

Joyalukkas reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these Terms & Conditions.

Cookie Policy

Cookies are small data files which are temporarily stored on your computer's hard drive every time you visit a website. Although there are lots of different types of cookies, every single one tracks user behavior to help make your overall experience quicker, easier and more efficient. Cookies cannot harm your computer and do not contain any personal or private information.

DISCLAIMER

Website Content

Joyalukkas owns the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified).

You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below).

You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our contact us page to apply for permission to reproduce the content.

While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colors in our images will be rendered correctly on different computer monitors.

External Material

You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses.

We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.

We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.

Links

The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any guarantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites.

Liability

We take no responsibility for any loss or damage suffered as a result of our "order online" service, or goods supplied using it, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.

Changes to the Site Disclaimer

We reserve the right to change the Site Disclaimer from time to time. If this happens, we will notify you by posting the updated Site Disclaimer on the website. If you do not wish to be governed by the revised Site Disclaimer, please stop using the website.

This site disclaimer is governed by the law of UAE and you and we agree to use the Dubai jurisdiction if there is any dispute between us.

If any part of this Site Disclaimer is found to be invalid by law, the rest of them remain valid and enforceable.

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to www.joyalukkas.com on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the “Comments”) will be and remain www.joyalukkas.com property. Such disclosure, submission or offer of any Comments shall constitute an assignment to www.joyalukkas.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, www.joyalukkas.com owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. www.joyalukkas.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. www.joyalukkas.com will be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree and confirm that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'.

www.joyalukkas.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. You grant www.joyalukkas.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you further agree to keep indemnified www.joyalukkas.com and its affiliates for all claims resulting from any Comments submitted by you. www.joyalukkas.com and its affiliates are not responsible nor assume any liability for any Comments submitted by you or any third party.

Copyright & Trademark

www.joyalukkas.com reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website.

Access to this Website does not authorize anyone to use any name, logo or mark in any manner.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents of the Website or any related software. All software used on this Website is the property of www.joyalukkas.com or its suppliers and they are protected by Indian and international copyright laws.

www.joyalukkas.com reserves the right at any time to modify the terms and conditions of this User Agreement without any prior notification to you. Subsequent to any such modification of the User Agreement, we will inform you of the modifications in the User Agreement through e-mail at the e-mail address provided by you while registering on www.joyalukkas.com.